This Privacy Policy explains how UX PRO Academy  collects, uses and discloses information from you when you use our website and enrol in our courses or when you interact with us. For the purposes of this Privacy Policy, the term, “Website”, refers collectively to https://www.uxproacademy.com.

If we make changes to this Privacy Policy, we will notify you by revising the date at the bottom of the policy or we might email you. We encourage you to review the Privacy Policy whenever you access the Website  to stay informed about our information practices and the choices available to you.

By using or accessing the Service you agree to be bound to the terms and conditions of this Policy. If you do not agree to this Policy, kindly exit and do not use our Website Services.

Please read this Privacy Policy carefully to understand our practices regarding your personal information.

 

1. WHO WE ARE

Our website address is: https://www.uxproacademy.com.

 

2. INFORMATION COLLECTION

2.1 What is Personal Information?

When we say “personal information” we mean any information that identifies an individual, such as (but not limited to) an individual’s name, email address, postal address, device-specific information and log information. Any information that does not, on its own, identify an individual person is considered and treated as non-personal information. When non-personal information is combined with other information so that it does or can be used to identify an individual, this information is treated as personal information.

2.2 Why Do We Need Personal information?

We need certain personal information in order to communicate with you, provide you with the Service you request through our Site, and to address any customer service inquiries you make to us.

2.3 Your Consent

By submitting personal information to UX PRO Academy, you expressly consent to the collection, use and disclosure of your personal information in accordance with this Privacy Policy. We will process your personal information in accordance with applicable data protection and privacy laws. The consent provided by you herein provides us with a legal basis under applicable law to process your personal information. You maintain the right to withdraw such consent at any time.

2.4 Type of Information We Collect

UX PRO ACADEMY  may collect information about you from various sources. Specifically, we may obtain information about you:

  • On our Website (e.g., when you request information or create an account)
  • When you email us

The types of personal information we may obtain includes:

  • Contact details (e.g., name, postal address, email address, and telephone number)
  • Username and password for the account you may establish on our Website
  • Documents and  other content you submit to us

2.5 Course and Mentor Information

When you enroll in a course, we (directly or indirectly) collect certain information from you, including your name, email address, billing address and payment information (including credit card or debit card numbers). We may inquire further about other information or preferences to help improve your experience in the course. When filling out an application form to a course, we may ask you for personal information such as: name, email address, phone number, age, gender, location, education info, field of study, employment information, discovery information, preferences for the course, English skills, previous design experience, previous design work, motivations for applying and expectations of the course. We may inquire further about other information or preferences to help improve your experience in the course. When applying to be a mentor we may ask you for information such as the following: name, email address, phone number, education history, portfolio, work history, LinkedIn profile, work style, motivation, capacity, feedback, location, linguistics, employment information (status, industry, title, salary) and previous mentoring experience.

2.6 Automatic Data Collection

Like most websites, we gather certain information automatically. We may combine this automatically with other information that you provide us. We do this to improve services we offer you, to improve marketing, analytics, or site functionality. The information we may collect by automated means includes:

  • Information about the devices our visitors use to access the Internet (such as the IP address and the device, browser and operating system type);
  • URLs that guide visitors to our Website
  • Dates and times of visits to our Website
  • Exit pages
  • Pages viewed on our website
  • Information on actions taken on our Website (such as page views and site navigation patterns)
  • A general geographic location (such as country and city) from which a visitor accesses our website

2.7 Cookies

Like many online services, we use cookies to collect certain information and provide a more personalized site experience. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing the Website.

You can choose to remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings,”). Many browsers are set to accept cookies until you change your settings.

If you do not accept our cookies, you may experience some inconvenience in your use of our Website. For example, we may not be able to recognize your computer or mobile device and you will not be able to log into your course dashboard.

2.8 Analytics

We may use third-party analytics providers like Google Analytics  to help analyze how users use our Website. These analytics providers use cookies and other technologies to collect information such as how often users use our Website and what pages they visit.  We use the information we get from these providers only to improve our Website and our services. 

We use cookies to understand website and Internet usage and to improve or customise the content, offerings or advertisements on our Website. We also may use cookies to help us offer you products, programs, or services that may be of interest to you.

 

3. PERSONAL INFORMATION – HOW WE USE IT

General Info

We may use the information we collect about you (including personal information) for a variety of purposes, including to (a) provide, operate, maintain, improve, and promote the Service; (b) enable you to access and use the Service; (c) process and complete transactions, and send you related information, including purchase confirmations and invoices; (d) send transactional messages, including responses to your comments, questions, and requests; provide customer service and support; and send you technical notices, updates, security alerts, and support and administrative messages; (e) send promotional communications, such as providing you with information about products and services, features, surveys, newsletters, offers, promotions, contests, and events; and provide other news or information about us and our partners. You can opt-out of receiving marketing communications from us by contacting us at hello@uxproacademy.com or following the unsubscribe instructions included in our marketing emails (h) investigate and prevent fraudulent transactions, unauthorised access to the Service, and other illegal activities.

 

4. SHARING YOUR PERSONAL INFORMATION

Third Parties

We may need to engage third-party companies and individuals (such as payment processors  and analytics and security providers) to help us operate and provide good Service. These third parties have only limited access to your information, may use your information only to perform these tasks on our behalf and are obligated to us not to disclose or use your information for any other purpose.

We may share information about you as follows or as otherwise described in this Privacy Policy:

  • In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation
  • If we believe your actions are inconsistent with the ethics or language of our user agreements or policies, or to protect the rights and safety of UX PRO Academy
  • Between our current and future partners or future employers

 

5. HOW WE RETAIN YOUR INFORMATION

We retain your Information for as long as it is needed to provide you with Services, or for other purposes described in this Privacy Policy. We do not retain your Information for longer than is necessary for these purposes. We will retain your personal information for as long as is needed to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will delete it.

 

6. HOW WE PROTECT YOUR PERSONAL INFORMATION

We maintain appropriate administrative and technical safeguards to protect the personal information you provide on our Website.

 

7. SOCIAL NETWORKS

We may provide social media features on our Site that enable you to share our information with your social networks and to interact with us on various social media platforms. This includes social media features, such as the Facebook Like button and widgets, such as the Share this button. Your use of these features may result in the collection or sharing of information about you. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. We encourage you to review the privacy policies and settings on the social media websites with which you interact to help you understand those website’s privacy practices.

 

8. GETTING IN TOUCH WITH US

If there are any questions regarding this Privacy Policy, you can contact us using the following method:

hello@uxproacademy.com

Last Updated: June 28, 2020